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Euromi – e-Shop
December 2013

1. Ordering conditions

The consumer must be at least 18 years of age and legally able to order on the Website.
For products exclusively reserved for professional use, the consumer declares that he has all of the necessary knowledge and authorizations to use these products.

2. Delivery

The purchase of an article becomes final when the goods have been dispatched.
The invoicing country must correspond to the delivery address country.

All deliveries are made via a private carrier that ensures each parcel’s traceability right up to delivery.
For further information, please refer to article 8 Waiver of Purchase & Right of Withdrawal.

3. Product Availability

If a product is not available in the given time period, Euromi reserves the option to the consumer a replacement item equivalent in quality and price. If Euromi cannot supply an item equivalent in quality and price or if the consumer does not want this item, the consumer has the right to cancel the order.

4. Prices and methods of payment

The applicable prices are the prices effective when the order is placed.

The prices displayed on the website are in euros.
Prices are VAT included.  VAT will be removed depending on the order’s destination country.
Euromi offers online payment by credit or debit cards via a secure online payment system (HiPay).

5. Custom duties

Any order placed on the Website and delivered outside of the European Union is subject to potential customs duties levied when the parcel arrives at its destination. Euromi has no control over these customs duties. Purchasers are responsible for and must pay these customs duties linked to the item’s delivery. Euromi is not responsible for verifying and informing customers of applicable customs duties and taxes. For further information on this subject, please consult your country’s relevant authority.

6. Order refusal

Euromi has the right to refuse any order placed online, without having to justify its decision. If Euromi decides not to fulfil an order placed online, the consumer will be immediately informed. Valid orders can only be placed via the Euromi e-commerce platform in one of the following languages: French, English, Dutch and Spanish.

7. Protection of personal data

All personal data required for processing an order are safeguarded by Euromi.
Euromi commits to respect the confidentiality of personal data and to process the data in accordance with the law relating to the protection of privacy.
In application of the law relating to the protection of privacy, the buyer has a guaranteed right to have access, to modify, to correct or cancel its personal data safeguarded by Euromi. .
The purchase will be able to exercise any or all of its rights as set out above by sending a request by e-mail to the following address: This email address is being protected from spambots. You need JavaScript enabled to view it. or by mail to: Euromi s.a. – ZI de Lambermont | 151 rue des Ormes, 4800 Verviers (Belgium).
Euromi will use these data to process orders and to strengthen and personalize communication as well as Euromi's offer of products and services.  Euromi will use these data to customize the website based on the preferences expressed by its client users.
The personal data will be safely stored by Euromi and can be communicated to the contractual partners of the company intervening within the framework of the execution of this order.
Euromi reserves the right to analyze the received personal data.

Euromi uses the payment services provided by a company accredited by the NBB. This company follows all the safety standards applicable for online payments and uses an encrypted content for the protection data of the user.
Euromi does not have any access to banking imprint and communicates with the bank through a reference number.

8. Cancellation – Right of Withdrawal

The purchase of an article becomes final when the good has been dispatched.
Consumers have the right to notify to Euromi their wish to cancel the purchase, without any penalties and without any justification about the decision, within 14 calendar days, starting from the day after the delivery.  
All request of cancellation must be send in writing to :

Euromi s.a.

Z.I. des Plenesses
11, Rue des nouvelles technologies
B-4821 Andrimont

Or by email : This email address is being protected from spambots. You need JavaScript enabled to view it.

A confirmation of the cancellation will be sent to the purchaser.
If the purchaser has properly used its right of withdrawal in writing within 14 calendar days, Euromi will repay to the buyer the purchased value of the good.
A cancellation results to the buyer commitment to renounce permanently to use the good.
The good will have to be directly sent back to the company Euromi at the expense of the purchaser. Products must not be used or damaged and still in the origin packaging.
Euromi will repay the purchaser within 30 days from the date of the returned product reception.
The buyer will be refunded of the purchased value of the good, on the bank account linked to the card used for the payment.
Administrative and bank costs incurred will be withheld from purchase value of good.

9. Retention of property

Goods remain Euromi property until the dispatch and after reception of complete payment of purchase value of the goods.

10. Applicable law and relevant juridiction

10.1 Complaints
Any complaint must be sent to our e-commerce customer service This email address is being protected from spambots. You need JavaScript enabled to view it. that will make its best to answer within 24 labor hours.

10.2 Applicable law and relevant jurisdiction
These general terms and conditions of sale are subject to Belgian law and the Vienna convention on contracts for the international sale of goods. Any disputes relating to business relations between the consumer and Euromi are subject to Verviers court authority (Belgium).

11. Euromi e-commerce platform user

Euromi s.a.

Z.I. des Plenesses
11, Rue des nouvelles technologies
B-4821 Andrimont

Contact us :

By e-mail : via the contact form or via the e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it.

By phone : +32 (0)87 29 22 22

By fax : +32 (0)87 29 22 23

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